Shipping policy

Shipping Policy

Thank you for shopping with us. This Shipping Policy explains how we process and deliver orders placed through our website.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped on Sundays or public holidays. During peak seasons or sales periods, processing times may be slightly extended.

Shipping Time

Estimated delivery time is 3–7 business days depending on your location. Delivery timelines are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be calculated and displayed at checkout before completing your purchase. Any promotional free shipping offers will be clearly mentioned on the website.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS so you can monitor your delivery status.

Delivery Issues

Please ensure that the shipping address and contact details are accurate at the time of placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.

If your package is delayed or lost in transit, please contact our customer support team. We will coordinate with the courier service to resolve the issue as quickly as possible.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos of the item and packaging. Such cases will be handled according to our Return & Replacement Policy.

Contact Information